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Payment

Triumph provides you with various payment options for your online shopping convenience. Pay with credit card (Visa, Mastercard / American Express), debit card (Visa / Mastercard), Paypal or Alipay HK depending on which option suits you best.

Payment by Credit/Debit card and Paypal

For payment by credit/debit card, enter the card number, the expiration date and the three-digit security code located next to the signature field on the right on the back of the card.

Please make sure to enter your data correctly to avoid delays. The invoice amount is authorised to your credit/debit card account when you send your order.

In order to ensure the highest level of security, we offer the 3D Secure Standard for payment by credit card. As a result, a step is added to the online payment procedure. Triumph guides you step by step through the 3D Secure Standard process during the payment transaction.

Refunds with Credit Card / Debit Card:

Once the return parcel arrives at Triumph and it is processed you will receive a confirmation email. The refund will be credited directly to your credit/debit card within the next 14 working days.

Payment by Paypal

During the payment process, you will be forwarded to the PayPal page to log into PayPal and finalize the payment. Once payment has taken place, you will be automatically redirected to the Triumph Online Shop.

Note: Please remember that your PayPal account must have sufficient funds for the transaction to be successfully completed.

You will receive a confirmation e-mail from PayPal once the money has been transferred to our account. You will also receive a second e-mail from us complete with order confirmation.

Refunds with PayPal :

Once the return parcel arrives at Triumph and it is processed you will receive a confirmation email. The refund will be credited directly to your PayPal within the next 14 working days.

Payment by Alipay HK

During the payment process, you will be forwarded to the ALIPAY HK page. You can log into ALIPAY account by scan QR Code or log in ALIPAY HK app to finalize the payment. Once payment has taken place, you will be automatically redirected to the Triumph Online Shop.

Note: Please remember that your ALIPAY account must have sufficient funds for the transaction to be successfully completed.

Refunds with ALIPAY HK:

Once the return parcel arrives at Triumph and it is processed you will receive a confirmation email. The refund will be credited directly to your ALIPAY HK account within the next 14 working days.

Data security

To ensure that your order and credit card information are secured, we always send your data in an encoded form. We use SSL (Secure Socket Layer) encoding.

Find more information about data security within our privacy policy.

Customer Service

Mon-Fri
10:00am to 5:00pm GMT+8

Closed on Weekends & Public Holidays

Email
custcare.hk@triumph.com
Live Chat

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